Introduction
Cinnabar California, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We operate in compliance with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable privacy laws. This policy applies to all visitors, users, and others who access or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website
- Subscribe to our newsletter or mailing list
- Request information about our services
- Communicate with us via phone, email, or other means
This information may include:
- Full name
- Email address
- Phone number
- Company name
- Mailing address
- Any other information you choose to provide
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Date and time of visit
- Device identifiers
- Geographic location (country/region level)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are stored on your device.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve our services.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance through platforms like Google Ads and Microsoft Ads.
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function properly.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our website and services
- To respond to your inquiries and fulfill your requests
- To communicate with you about our services, updates, and promotional materials (with your consent)
- To improve our website, services, and user experience
- To analyze usage patterns and trends
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations and protect our rights
- To personalize content and advertising based on your interests
- To measure the effectiveness of advertising campaigns
Who Has Access to Your Data
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that assist us in operating our website, conducting our business, or serving our users (e.g., hosting providers, email services, analytics providers)
- Advertising Partners: Google Ads, Microsoft Ads, and similar platforms for the purpose of delivering relevant advertising and measuring campaign performance
- Legal Requirements: We may disclose your information if required by law, court order, or other legal processes
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes.
Third-Party Services
FormSubmit
Our contact form uses FormSubmit (formsubmit.co) to process form submissions. When you submit a form, your information is sent through FormSubmit's servers to our email. FormSubmit may temporarily process your data to deliver it to us. For more information, see FormSubmit's Privacy Policy.
Google Maps
If our website displays a Google Maps embed, Google may collect and use data about your visit in accordance with their privacy policy. This may include your IP address, device information, and interaction with the map. For more information, see Google's Privacy Policy.
Google Ads and Microsoft Ads
We use Google Ads and Microsoft Ads for advertising purposes. These platforms may use cookies and similar technologies to collect data about your interactions with our website and ads. This data is used to:
- Measure the effectiveness of our advertising campaigns
- Deliver personalized advertisements based on your interests
- Track conversions and user behavior
You can opt out of personalized advertising through:
Data Security
The security of your personal information is important to us. We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Regular security assessments and updates
- Access controls limiting who can view your personal information
- Secure server infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
Contact form submissions are retained in our email records and may be used for future business communications with your consent. You may request deletion of your data at any time (see "How to Delete Your Data" below).
Analytics data is typically retained for 26 months, after which it is aggregated and anonymized.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You have the right to request access to the personal information we hold about you and to receive a copy of that information.
Right to Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Deletion
You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out
You have the right to opt out of:
- The sale of your personal information (we do not sell personal information)
- The processing of your personal information for targeted advertising purposes
- Marketing communications from us
Right to Data Portability
You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
CCPA-Specific Rights
California residents have the right to:
- Know what personal information is collected, used, and shared
- Know whether we sell or disclose personal information and to whom
- Request deletion of personal information
- Opt-out of the sale of personal information
- Equal service and price when exercising privacy rights
GDPR-Specific Rights
For individuals in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing of your personal data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
How to Delete Your Data
To request deletion of your personal information, you may contact us using any of the following methods:
We will respond to your request within 45 days. If we need more time, we will inform you of the reason and extension period.
Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years of age.
If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe that a child under 16 has provided us with personal information, please contact us immediately.
Parents or guardians who believe their child has provided personal information to us should contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this page
- Sending you an email notification if you have provided your email address (for significant changes)
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications to the Privacy Policy constitutes your acknowledgment and acceptance of the modified policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For privacy-specific inquiries, please include "Privacy Inquiry" in your email subject line.